![]() You might be able to use self-signup online to create a Childrens Connect account by matching your information against what is on file in your medical record or with third-party identity verification.You might receive a text message or email with an activation code when you come in for a visit.You might receive a Childrens Connect activation code on your After Visit Summary or on a billing statement.Clinic staff might sign you up directly while you're at the front desk or in the exam room.There are several different methods of Childrens Connect signup that might be used by different departments across your healthcare organization: For more information, check out our helpful video on two-step verification. When this feature is turned on, you must enter a code that is sent to you by email or text message to log in to Childrens Connect, in addition to using your username and password. You can ensure that your account stays secure even if someone else has your username or password by turning on two-step verification. Unlike conventional email, all Childrens Connect messaging is done while you are securely logged in to our website or mobile app. On mobile, the account may also be accessed using face ID or fingerprint login. Each person controls their password, and the account must be accessed using that password. Access to information is controlled through secure activation codes, personal usernames, and passwords. We take great care to ensure your health information is kept private and secure. ![]() ![]() No, Childrens Connect is a free service for all patients. From there you can select "Friends and family access" and modify or add new access to your health record. Complete a Proxy Consent Form and return it to one of our medical facilities to request access to this convenient service or select Share My Record from the Health menu. This is called proxy access and allows a parent (or guardian) to log in to their personal Children's Connect account and then connect to information regarding their family member. Receive Requested Medical Records online.Communicate electronically and securely with your Children's pediatrician or specialist's office.Access trusted health information resources.View your child's health summary from the Children's Connect electronic health record.It enables you to manage and receive information about your health. With Children's Connect, you can use the Internet to:Ĭhildrens Connect offers personalized and secure online access to your medical records. It enables parents/guardians to securely use the Internet to help manage and receive information about a child's health. What should I do? Is my activation code my user ID? Is there mobile device access?Ĭhildren's Connect offers parents or guardians secure online access to portions of their child's medical records until the child reaches age 19. What happened? What equipment will I need to use Children's Connect? My activation code does not work. What should I do? Can you send me a new activation code if I lost it, let it expire or did not receive it? How do I update my personal information (e.g., home address, e-mail or change my password)? Technical Questions Is Children's Connect secure? What is your Privacy Policy? I was unexpectedly logged out of Children's Connect. What do I do? Why don't I see all of my child's test results? Why won't the system let me schedule an appointment? After I Have Enrolled I forgot my password. What should I do? Your Medical Record When can I see my child's test results in Children's Connect? Why are certain test results not shared electronically via Children's Connect? If some of my health information on Children's Connect is not correct, what should I do? If I send a message to my child's medical care team, when can I expect a reply? Where can I find my child's school physical form? Where can I find a copy of the messages I have sent to my child's medical care team? Where do I find my child's immunization record? Where do I find the print button? It says Inactive next to my child's name. Children's Connect Frequently Asked Questions Enrollment Questions What is Children's Connect? Is there a fee to use Children's Connect? Is there a fee to use Childrens Connect? What do I need to use Childrens Connect? How is Childrens Connect secure? How do I sign up? Who do I contact if I have further questions? My activation code does not work.
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